Privacy Policy 1Win in Ivory Coast

Security policy and current company rules.

Privacy Policy 1Win complies with all company rules in Côte d’Ivoire. It regulates all services the company provides and is concerned only with personalized data. This data includes personal information including full name, phone number, payment details, support requests, and chat comments. We reserve the right to update the privacy policy and users will be notified of changes.

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Active until: 27.09.2025

Use of cookies

1Win uses cookies to improve user experience and optimize the performance of its sites and services. Cookies are small text files stored on your device when visiting a website. They allow you to remember your smoking history with the platform, making your use of the site more convenient and personalized.

How cookies are used

  • Analysis and performance. Cookies help 1Win collect data about how users interact with the site. This information is used to analyze performance and improve the functionality of the platform.
  • Personalization. Cookies allow you to remember your preferences, such as your language or currency selection, to make your experience on the site more personal.
  • Advertising. 1Win may use cookies to provide personalized advertising based on your interests and online behavior. This allows the company to offer more relevant offers and promotions.
  • Safety. Some cookies are necessary to help keep your account secure and protect you from fraudulent activity.

You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies, or notify you when they are used. However, it is worth noting that disabling cookies may impair the functionality of the site and reduce the quality of the user experience.

When you first visit the 1Win website, you will be informed that the site uses cookies and you will be prompted to improve your use of them. If you do not agree to the cookie policy, you can leave the site or change your browser settings.

1Win’s Commitment is transparent about the use of cookies and ensures that your data is processed under applicable data protection laws.

Data collection and processing

1Win automatically collects and processes your data when you use its sites and services. Data collection using various methods:

  • Data provided directly. When entering personal information during registration or verification. This data is necessary to prevent fraud and confirm your identity.
  • Data is collected automatically through cookies and other technologies to improve the stability and performance of the site.
  • Data from third parties. Information may be obtained from public sources or upon request to personalize your experience and verify your identity.

1Win processes personal information only when there is a legal basis by data protection requirements. The main legal institutions include:

  • Execution of the contract. If data processing is necessary to fulfill contractual obligations, for example when creating an account or carrying out transactions.
  • Legal obligations. The Company is required to process data to comply with anti-money laundering and gaming ethics laws.
  • Interests of the company. Data processing can translate into achieving legal business goals.
  • Your consent. In some cases, your explicit consent to data processing is required, for example for advertising purposes.

User data may be stored and processed in different countries with different legal requirements. 1Win takes measures to ensure the security of your information when working abroad.

Data storage

Users can delete data at any time. The data is deleted automatically, but the company may retain it for legal reasons. Once an account is deactivated, information may be retained for up to five years for corporate liability and fraud protection purposes.

Your rights

  • Correct incorrect information;
  • Request an electronic copy of your data;
  • Object to the use of your data;
  • Request deletion of your information;
  • Limit the use of your data;
  • Opt out of the data processing agreement;
  • File a complaint with a data protection authority.

If you have any complaints regarding the processing of your data, please send an email. Your request will be reviewed and you will receive a response within the specified time frame.